1. Return Policy

Returns & Exchanges
As a small business, each piece in A-Collection is made with care and intention. At this time, all sales are final. We do not offer returns or exchanges unless the item is defective or incorrect.

Defective or Wrong Items
If your item is damaged upon arrival or you receive the wrong product, please contact us at [insert email] within 7 days of receiving your order. Kindly include your order number, photos of the issue, and a brief description. We’ll do our best to make it right.

Sizing
Please refer to the detailed size charts provided on each product page. If you’re unsure, feel free to reach out before purchasing. We’re happy to help guide your fit.

2. Terms of Service

By accessing and using this website and purchasing from Studio A, you agree to the following:

1. Product Information
We make every effort to accurately display our merchandise. However, slight variations in colour or material (especially with natural or vegan materials) may occur. All prices are listed in SGD and are subject to change without notice.

2. Orders & Fulfilment
Orders are processed within 3–5 working days. Once shipped, we are not liable for delays caused by the courier service. Please ensure your address details are correct at checkout.

3. Intellectual Property
All images, designs, and branding on this site remain the intellectual property of Studio A. They may not be copied or reproduced without express written permission.

4. Limitation of Liability
Studio A is not liable for any incidental, indirect, or consequential damages that may arise from the use of our site or products.

5. Governing Law
These terms shall be governed by the laws of Singapore.

3. Your Privacy Matters to Us

Studio A is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.

What We Collect

• Your name, email, address and contact information at checkout

• Payment details (processed securely through third-party providers)

• Site usage data (via cookies for analytics and experience improvements)

What We Do with It
We use your data to:

• Process and fulfil orders

• Improve user experience on our website

• Occasionally send you updates if you've opted in

Third-Party Services
Your data may be shared with trusted third-party services (like our delivery partner or payment gateway) solely for the purpose of completing your order.

Opt-Out & Data Deletion
You may unsubscribe from our marketing emails at any time. For data removal or questions, contact us at its-studio-a@gmail.com.

Data Security
We implement appropriate measures to keep your information secure.